Skip to content

General

← Customer Feedback for MyFitt

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

70 results found

  1. Crashes

    iPhone 5s crashes when trying to sync all my workouts. Just paid for the app and can't use it properly. Please fix it!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    AdminRod Ferris (Owner, MyFit) responded

    Hi there,

    We have a new build(version) coming out shortly. We are just finishing the final touches on it.

    It would be great to know how your app crashes, would you mind helping us determine what the issue is?

    There is a windows program called ifunbox which allows you to connect to your iphone. If you could download that and then navigate to the file folder within the applications folder called ‘MyFit’ and then Documents and Plists. Could you ‘Copy’ those and email them to ‘support@myfit.ca’. That way we could test your crash and fix it.

    Thank you !!

  2. In the chart, to also add max weight in addition to 1MR

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. french

    avoir la possibilité d avoir l application en français

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Please improve for iPad so when ios8 is out I can upgrade. I have been unable to up date my iPad from 3.0 and the photo do not keep syn to t

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    under review  ·  AdminRod Ferris (Owner, MyFit) responded

    Thanks Jim,

    We actually have a major update coming. The one thing we don’t know is the screen resolution for the new iPhone which is going to change our development. It makes sense to revisit an iPad app during the resolution change of the iPhone 6.

    If you want to get our Beta version just send us your UDID and we can email you a copy. Search the app store for UDID and then email it to support@myfit.ca Thanks!

    Health Kit is actually very exciting for us as it will allow us to use ALL the apps you use together in unison and will prevent the big companies from sticking together and ignoring the useful smaller apps.

    I am unsure why you are not able to update the app from 3.0… did you sign out of the store and sign back in?

    Rod =)

  5. Why i can't edit my profil? It's always Rod Ferris profile??? And i bought the pro version.

    Why i can't edit my profil? It's always Rod Ferris profile??? And i bought the pro version.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. I cannot use comma when I enter my weight even though I have changed settings to kilograms.

    I cannot use comma when I enter my weight even though I have changed settings to kilograms.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Problem on start exercise

    I trying to start program i bought pro version i cant i just press start exercise and program turns off i try to turn ob again exercise and again program off
    Any suggestions?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    AdminRod Ferris (Owner, MyFit) responded

    We have already submitted a new version to apple yesterday which should fix a lot of issues. Let’s try that first, if it doesn’t work we will examine it in detail. Apples review time is usually 2-3 days at this point.

    It’s not you Taz. It’s us :)

  8. I have downloaded the pro version for 3.99, but I'm not able to use the version yet! Please fix this problem..

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    AdminRod Ferris (Owner, MyFit) responded

    Please email support @ myfit . ca with your email that you used and we will make sure you have it. Right now it says from our end that you have PRO enabled. Do you see any ‘buy now’ button on the home screen? If you do, please purchase it as if you have already paid for it from apple they will not charge you again. It’s a lifetime purchase from the same apple ID.

  9. Integrate with iPhone health database?

    Fitbit, myfitnesspal and my hrm program all support the iOS health app. Would be awesome if yours did as well

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. The app keeps crashing on iphone

    Keeps crashing and crashing

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    under review  ·  AdminRod Ferris (Owner, MyFit) responded

    This happens from time to time unfortunately. We are in the midst of a big update but things are taking time to fix. We have to do some back end changes first and then will go from there.

    Best way to get your data back is to delete the app and start over :(….

1 2 4 Next →
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base

(thinking…)